Crothall Healthcare
Ensuring Optimal Performance and Reliability of Medical Equipment

Maintaining seamless operation of clinical technology is crucial in today’s volatile healthcare landscape. Every aspect of clinical asset management affects patient care, from strategic planning to equipment disposal.

Imagine reliable equipment humming in the background, soothing patients and inspiring caregiver confidence. No more anxious waits, unexpected downtime or technical burdens disrupting patient care. This is the reality Crothall’s Healthcare Technology Solutions (HTS) delivers. Whether you need to meet cost reduction goals or enhance efficiencies in your healthcare technology management program, Crothall HTS offers more than just equipment service.

“We take the stress out of clinical asset management by optimizing every step from equipment acquisition to maintenance and eventual disposal,” says Jim Cheek, Division President. “Our objective is to ensure the dual needs of equipment reliability and regulatory compliance while reducing operational costs.”

Crothall eliminates the uncertainty from healthcare technology management. Using data analytics and extensive technical expertise, Crothall’s program supports the entire device lifecycle, offering a strategy that mitigates risks, increases efficiency, reduces costs and enhances patient care. Each phase of the lifecycle is managed with precision, adhering to regulatory compliance and aligning with evolving standards. This meticulous approach ensures Crothall’s practices meet industry regulations, safeguarding patient safety and healthcare providers.

Crothall’s commitment to maintaining the highest industry standards is further enhanced by its ISO 13485:2016 certification. This certification and an unblemished regulatory compliance record demonstrate to stakeholders and the industry that they are survey-ready daily.

Achieve Optimal Efficiency and Effectiveness with Crothall’s Service Solutions

Tailored, Data-Driven Maintenance Plans

Crothall leverages data analysis to tailor maintenance plans for each device, maximizing uptime and minimizing unexpected costs and disruptions to patient care. Technicians proactively round, clean and test equipment regularly, addressing issues before they arise and resolving them if they occur, ensuring minimal impact on patient care. Defined protocols are in place to manage unplanned downtime or equipment failures to ensure healthcare efficiency and patient safety.

Experience Peak Performance with Crothall’s Imaging Service Solution

Partnering with HTS means embracing a solution that stands as the leading alternative to the OEM. Engineers combine remote diagnostics with proactive on-site rounds, identifying and addressing potential issues early. No more waiting for imaging service engineers or losing precious scanning time. Imaging equipment is maintained and calibrated to deliver optimal image quality, enabling accurate diagnoses and patient outcomes.

Access Industry Leading Infrastructure: Technical Resource Group (TRG)

Imagine a team of highly skilled specialists working behind the scenes to ensure your on-site healthcare technology management team thrives and your connected medical devices are secure. Crothall’s TRG supports its HTS program in several critical operational areas:

• Quality & Compliance: Excellence in healthcare technology management begins with a rigorous commitment to quality and compliance. Crothall’s ISO 13485:2016 certification and flawless compliance record underscore this commitment. Prepared and proactive, Crothall ensures survey readiness, embodying its dedication to maintaining the highest industry standards.

• 24/7 Parts Procurement: Specialists expertly navigate the complex landscape of parts procurement with precision, ensuring expedited delivery of essential parts for mission-critical devices, enabling your team to deliver exceptional care without delays.

• Informatics & Data Management: TeamCHAMPS, the backbone of the HTS program, provides visibility and control over medical equipment inventory. Real-time insights enable informed decisions at all levels, allowing for a thorough understanding of the current operational status of your entire equipment inventory.

We take the stress out of clinical asset management by optimizing every step from equipment acquisition to maintenance and eventual disposal. Our objective is to ensure the dual needs of equipment reliability and regulatory compliance while reducing operational costs

• Healthcare Technology Planning: Strategically align investments with equipment lifecycles. Beyond merely anticipating equipment needs, Crothall’s CapitalINSIGHTS assists in making strategic data-driven decisions about when to replace or upgrade medical equipment.

• Cybersecurity Management: Powered by Asimily’s AI-based risk management technology, CyberHUB enhances your security posture and reduces the likelihood of cyberattacks by passively monitoring and managing device vulnerabilities.

The TRG’s support ensures streamlined workflows, guaranteed compliance and access to an industry-leading infrastructure for addressing cyber threats.

Finally, Tackle Your Biggest Mobile Medical Equipment Challenges

EquipREADY optimizes the availability of mobile medical equipment, streamlines distribution and ensures PAR levels. Its comprehensive disinfection processes comply with OEM specifications and infection control guidelines, ensuring equipment remains reliably clean.

The Key Takeaway: Enhancing Healthcare Excellence with Seamless Operations

With Crothall, clients experience maximum uptime and impact. Its dedication ensures every piece of equipment is managed by trusted professionals who understand the critical role of healthcare technology management, providing healthcare staff with the ultimate peace of mind. The streamlined processes, proactive maintenance and data-driven insights not only uncover financial savings but allow for these savings to be reinvested in patient care and future advancements.