Navion Senior Living

Olivia Jenkins

Quality metrics are an essential component in assessing resident care in Assisted Living environments. With the help of an enhanced eMAR system, organizations can effectively track these metrics across the electronic health record. This enhanced performance visibility provides the clinical management team with a clearer understanding of how to make informed decisions for the resident’s plan of care and outcome goals while also including cost-effective measures.

Examples of Key Indicators of Care Quality for an enhanced eMAR/EHR Program:

• Medications: Reducing the number of medication errors with dashboard reporting of missed medications, late medications, medications not available, and effectiveness of medications.

• Challenges to Personal Care: Residents with cognitive impairment often resist personal care. Tracking for trends of when the resident resists personal care helps identify a faster solution. For example, time of day, caregivers, etc.

• Diet/Food Service: Tracking meal attendance, diet orders for compliance, and resident weight gain/loss.

• Mental Health: Cognitive impairment often leads to depression and social isolation in long-term care. Picking up on the subtle decline of cognitive impairment can assist in identifying this risk prior to an event.

• Activities and Social Participation: This aspect of resident care is just as important as medication administration. Being able to track this with the EHR helps the care managers put in interventions in the plan of care to improve the social quality of life.

• Assessments: All the metrics above filter into the regulator assessments to allow for a holistic approach to resident care.

The above examples not only improve the resident outcome in the long-term care community but also help the organization monitor compliance on one platform. These key indicators demonstrate whether an organization is providing high-quality care and quality of life. By utilizing these examples, your organization can ensure that it is meeting the highest standards of care while streamlining monitoring processes.

An enhanced eMAR/EHR allows the organization to have a competitive advantage with improved resident satisfaction and differentiates you from the next long-term care organization in your market footprint. Printing HIPPA Compliant marketing materials for your marketing team to share with prospective residents.

"An enhanced eMAR/EHR allows the organization to have a competitive advantage with improved resident satisfaction and differentiates you from the next long-term care organization in your market footprint"

It’s no secret that healthcare organizations must prioritize the implementation of an enhanced electronic platform for electronic medication administration and electronic healthcare records. Why? This type of system reduces data entry and automates processes, ultimately improving resident outcomes. Not to mention, it also ensures seamless communication of any changes to your frontline team members. Electronic health systems not only improve outcomes, but they are also cost-effective for organizations. Simplifying data entry and allowing information to cross over to other processes in the system saves your team members time.

The long-term care industry is witnessing a rapid increase in the adoption of electronic health records. However, selecting the right platform is crucial to ensure seamless integration. A good platform should eliminate paperwork, reduce redundant processes, and, most importantly, not increase team members’ turnover.