Muve Health
A Design-Forward Approach to Deliver Healthcare

The market shift in healthcare from volume-based (fee-for-service) toward a value-based reimbursement (VBR) model is opening doors to unprecedented opportunities and challenges for the US healthcare ecosystem. While the new VBR model promises better cost, quality, and outcomes, healthcare organizations have been slow to adopt VBR programs due to a lingering cloud of skepticism and inflexibility. Moreover, while the switch to a VBR model is turning the traditional model on its head, healthcare companies are navigating this transition without a fool-proof strategy.

Bridging this gap, Muve Health brings to the table design-forward innovation, hyper-specialization, and a patient-first mindset to assist orthopedic physicians specializing in total joint replacement to drive optimized and better outcomes with a sharp a focus on value. “We’re not just talking about this new frontier in healthcare payment innovation, we’re enabling physicians and other providers to execute it seamlessly,” Maran adds.

Muve Health’s joint replacement center in Lakeway, Texas offers a 90-day prospective bundle for joint replacements. The company’s fully integrated total joint replacement program, led in close partnership with orthopedic physicians, is designed to improve outcomes and achieve a triple win in the market for patients, payers, and surgeons. Keeping in mind a patient’s safety and comfort, Muve Health is driven by its tagline, ‘Better Care by Design’. This refers to carefully designing a new kind of Total Joint Replacement care, producing the best possible outcomes.

Having closely observed the activities involved in delivering care and specific procedures, the company adopts a custom-designed, expert-guided and evidence-based approach to strip away legacy procedures and lay out processes to ensure that the right outcome is delivered to every patient. This is enabled by Muve’s proprietary technology, which automates processes so that clinicians and caregivers have the actionable information they can leverage to engage and take care of patients on a real-time basis.

With a focus on payers’ benefits, Muve Health has entered the marketplace with a proposition that assures the promise of value-based reimbursement and highly competitive bundled payment rates. In this approach, Muve fully subscribes to the belief that value is the function of a simple equation. “We believe its quality multiplied by service, divided by cost, and our business model measures every aspect of that equation,” asserts Maran. Hence, the organization measures quality from the standpoint of clinical outcomes and patients’ functional outcomes. In doing so, a Net Promoter Score methodology is employed as a yardstick to measure customer satisfaction on the basis of how and what the patient is experiencing. Last, the organization manages its cost of care through proprietary activities that significantly reduce its medical care expenditures. These collective efforts have enabled Muve Health to achieve the elusive concept of The Triple Aim: improved quality, reduced cost, and better service in healthcare.

From a caregivers’ perspective, the company overcomes many of the historical challenges of delivering the best possible care to patients. “Our model encompasses all the aspects of care to deliver the best possible outcomes for patients seeking hip or knee replacement,” explains Maran. Caregivers are empowered to develop protocol-driven, surgeon-designed care pathways for delivering exceptional care. Besides, the designed prospective bundled payment model enables caregivers to increase patient volume and achieve economic stream control.

With the vision of “restoring the joy of health for all,” the organization’s objective for the next five years is to create a national network of facilities across the country. “We aim to become the premier provider of joint replacement procedures, leading the charge around value-based reimbursement and better care by design,” concludes Maran.