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MedTech Outlook | Monday, March 14, 2022
Establishing a value system in O&P enables the trade to benefit from technology without jeopardizing its identity; it liberates orthotists and prosthetists' practice by providing a highly creative platform on which medical devices can be optimized for patients' benefit while maintaining business viability
FREMONT, CA: Custom orthotics and prosthetics (O&P) are a labor of love—they require a delicate mix of art, science, and business to provide life-changing treatment to those in greatest need. While tools that simplify this procedure have been developed, there is still some reluctance to accept them. Given that this tendency is also prominent in other industries, examining why this is the case helps offer paths toward increased technology adoption and, ultimately, customer pleasure.
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Hennessy's Lessons
What does Hennessy have to do with prosthetics? Both need a high level of skill but have benefited from or had the potential to profit from cutting-edge technology while remaining true to their original purpose.
Over decades, the craftsman's identity has been established—by a set of ideals that has endured the test of time.
Their use of data and AI may aid in the blending process, for example, but decision-making remains in the hands of the master taster, who ensures quality and considers other aspects, such as manufacturing feasibility. A product rated solely based on human taste can be exclusively controlled by human taste.
Nonetheless, while organizations debate the adoption of particular technologies, they should keep in mind that there is no technology for the sake of technology. While some will tinker out of curiosity, the majority will require it to be valuable and consistent with their values.
Instruments—not threats
Custom orthotics and prosthetics can be created in a variety of ways. The most advanced way includes prosthetists creating a digital patient file around which a product can be digitally molded and then 3D printed.
Additionally, the recent introduction of AI-powered design software enables the automation of repetitive and tiresome operations, freeing up the medical expert to enhance design and performance. However, these improvements will be possible only if the healthcare sector embraces specific technology.
Medical care is dependent on much more than what technology can accomplish; patient care is leaning toward a stronger connection between caregiver and patient, which humans can only perform. Hennessy requires the master tasters' sense of taste, whereas medicine requires a personal connection that technology cannot replace.
Optimum performance and democratization of the craft
Since AI can automate dull and repetitive operations during the digital design process, it can free up highly qualified medical professionals to focus on increasing features or simply producing more units while maintaining consistency. As a result, processes honed over decades of practice can be enhanced and democratized further by expanding manufacturing capacity, effectively immortalizing the trade.
Nonetheless, the best product may necessitate manual intervention during the design process in some circumstances. Thus, various design software workflows can be built as semi-autonomous to integrate adjustments made by persons with tacit knowledge.
A multi-layered approach
Additionally, novel manufacturing procedures have several advantages. In essence, rapid prototyping and, more precisely, 3D printing—often referred to as additive manufacturing—for custom orthotics and prosthetics enables faster iteration and the incorporation of additional ideas and customer feedback without jeopardizing manufacturing viability.
Additionally, it enables the inclusion of elaborate designs that were previously impossible to make with little, if any, additional effort in the manufacturing process.
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